Terms and Conditions
Effective Date: 01 July 2024
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These Terms and Conditions ("Terms") govern your use of our online store, fraethelabel.co.nz (the "Site") and the purchase of products from us. By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully before making any purchases.
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1. Products and Orders
1.1 Products: Frae the Label offers a variety of products for sale on the Site, including Turkish Towels, Bucket Hats and Linen bags, (collectively, "Products").
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1.2 Orders: By placing an order through our Site, you warrant that you are legally capable of entering into binding contracts and are at least 18 years old. All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase or inaccuracies or errors in product or pricing information.
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2. Pricing and Payment
2.1 Pricing: All prices displayed on the Site are in New Zealand currency and are inclusive of applicable taxes, unless stated otherwise. We reserve the right to change prices at any time without prior notice.
2.2 Payment: Payment for orders is processed through secure third-party payment processors. You agree to provide accurate and complete payment information. We are not responsible for any errors or delays caused by the payment processor.
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3. Shipping and Delivery
3.1 Shipping: We offer shipping New Zealand wide. Shipping costs and delivery times vary depending on your location and the shipping method selected during checkout.
3.2 Delivery: We make every effort to ship orders promptly. However, delivery times are estimates and not guaranteed. We are not liable for delays in delivery caused by circumstances beyond our control, such as weather, freight processing delays, or carrier issues. Dispatch will only be made once we have received the payment in full.
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4. Returns and Refunds
4.1 Returns: We accept returns of unused and undamaged Products within 14 days of receipt, subject to our Return Policy. You are responsible for return shipping costs unless the return is due to our error.
4.2 Refunds: Refunds are issued to the original payment method upon receipt and inspection of returned Products. Refunds do not include original shipping costs unless the return is due to our error.
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5. Intellectual Property
5.1 Ownership: All content and materials on the Site, including text, graphics, logos, images, and software, are the property of Frae the Label or its licensors and are protected by intellectual property laws.
5.2 Use of Content: You may access and view the content on the Site solely for your personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
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6. Privacy
6.1 Privacy Policy: Your use of the Site is governed by our Privacy Policy. By using the Site, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.
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7. Limitation of Liability
7.1 Disclaimer: To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the Products and the Site. We are not liable for any indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use the Site or Products.
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8. Governing Law and Dispute Resolution
8.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of New Zealand without regard to its conflict of law principles.
8.2 Dispute Resolution: Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved exclusively in New Zealand, and you consent to the jurisdiction and venue of such courts.
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9. Changes to Terms
9.1 Modification: We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after the posting of revised Terms constitutes your acceptance of such changes.
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10. Contact Us
If you have any questions about these Terms or any aspect of our Site, please contact us at:
Frae the Label
By using our Site and purchasing Products from us, you agree to abide by these Terms and Conditions.
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